How We Use Your Data

Personal data is processed on the Daikin D1 portal ( based on the legal ground of legitimate interest.

Personal data (name, email address, phone number) is processed solely for the purpose of administrating user accounts including: for account validation and login purposes; account synchronisation to the Daikin Training Platform and Gemaco promotional merchandise shop; single sign on to and other associated platforms; reporting of account activity on the platform; so that Daikin administrators and sales staff can view BDF balances and claims; and for support tasks delivered by ReallyB2B (our web development partner) when requested directly by Daikin UK.

Your personal data will not be shared with any other 3rd parties or used by Daikin for direct marketing, unless you have separately and actively consented to this. If you wish to see what personal data of yours is held on the Daikin D1 portal (, please see

If you wish to have your data erased, rectified or restricted, or you object to this profiling, please contact 

This explanation of how we use your data specifically on the D1 Portal should be read in conjunction with Daikin’s full Data Protection Policy which sets out the more generalised ways in which Daikin processes data.